Refunds

We offer a money back guarantee on downloadables

My refund policy is on the condition you have completed the training and found it not to have been of value and you have learnt nothing from the content. In some instances where there are exercises to complete I will ask for copies of images or other completed coursework so I can evaluate why it did not work for you.

This does not mean I wont refund you. It will help me improve and in some instances offer you alternative training as well as a full refund. This is part my commitment to help you improve your photography.

Please scroll down to find out how to claim a refund for each course

Downloadable eCourses (PDFs)

If you've downloaded free samples of our photography courses - please read them thoroughly to avoid unnecessary purchasing.

To request a refund within 60 days of purchase please send us an email with ...

The name of the eCourse (Digital, Wedding and or Lenses Exposed)
The date you bought it
The invoice number that accompanied your download link
The email address you used when you bought the course
An explanation of what you didn't like about it and your reasons for requesting a refund - we need to know what didn't work for you so we can make changes and improve future eCourses and re-writes.

On receiving your message we'll refund you in full and de-activate your photography eCourse.

Please allow up to ten working days for your money to arrive. If you've paid using PayPal, Google Checkout or a credit / debit card refunds are usually with you in three to four working days. Some other payment methods can take longer to refund.

Please don't just request a chargeback from your credit card - ask us first.

We won't be upset if you don't like the course - but we don't like having to pay £7.00 for issuing a chargeback!

Digital Photography Exposed - the Movie Download (Beginners Video)

Digital Photography Exposed - from Boring to Brilliant, Photography Made Easy.

To request a refund within 60 days of purchase please ...

Send us a copy of the receipt that was emailed to you when you purchased the course. Either by email or print and post to the address on our contact page
An explanation of what you didn't like about it and your reasons for requesting a refund - we need to know what didn't work for you so we can make changes and improve future movie downloads
Please delete the movie file from your computer and devices

Masterclass in Photography

Masterclass in Photography Course - Digital Photography Exposed Video and e-Course package

If after completing The Masterclass in Photography Course package you don't think it was of value and you did not learn anything from it, you can request a 100% money back guarantee. You are also entitled to be offered a place on a 1 day beginners photo workshop which you can request when asking for a refund.

To request a refund within 60 days of purchase please ...

Send us a copy of the receipt that was emailed to you when you purchased the course. Either by email or print and post to the address on our contact page
An explanation of what you didn't like about the course, why you feel you did not learn from it and any other reasons for requesting a refund. This feedback helps us improve future courses and training.
Ten images you shot when practising any of the course sections so I can see what went wrong.
If requesting a place on a 1 day beginners photo workshop we'll ask for a selection of images you took when doing the exercises. This helps us see what level your photography is and what didn't work for you and helps me to know what you'll need on the workshop. Beginners workshops will be offered according to availability and space, we cannot guarantee dates or location.

7 Building Blocks of Photography

If after completing 7 Building Blocks of Photography 7 week downloadable course you do not feel you have had value or can see an improvement in your photography / images you will receive a 100% price of purchase refund + and be offered a place on a photography workshop / masterclass*. If you still feel you still have not improved you will be offered a free 1 on1 training day with me personally.

* The workshop / masterclass you'll be offered will vary depending on where and when they are being held.

To request a refund of The 7 Building Blocks of Photography please send us ...

A copy of the receipt that was emailed to you when you purchased the course.
The images you took when doing the exercises (1000 pixels wide max) which will help us see what didn't work and how to help you improve.
An explanation of what you didn't like about it and your reasons for requesting a refund. We need to know what didn't work for you so we can make changes and improve future courses.
You will be offered a place on one of my photography workshops. We cannot guarantee which workshop you will be offered a place on other than to promise it will not be the UK South Coast beginners workshop at Mudeford. This is for beginners and would not be of value because the 7 Building Blocks of Photography is for intermediate / advanced photographers.
If after attending the workshop you still do not think you are able to apply aspects of photography such as light, composition, focal length, sharpness, exposure and white balance in such a way that there is a noticeable improvement in your images and the ease with which you execute them, you will be offered a free 1 on 1 training day in the UK with me (Mike Browne) personally..

One on One training, Masterclasses and Workshops course content

We offer a no quibble guarantee on 1:1 training, masterclasses and workshops. If after participating in any of these you are not happy with the content or training please request a refund by.

Email us your invoice / receipt
Send us copies of the images taken on the workshop.
An explanation of what you didn't like about it and your reasons for requesting a refund - we need to know what didn't work for you so we can make changes and improve future courses.

How Long will it take to get my refund?

Once we've received your request, receipt and photos taken as part of the exercises please allow up to ten working days for your money to arrive. If you've paid using PayPal or a credit / debit card refunds are usually with you in three to four working days. Some other payment methods can take longer to refund.

Thank you...