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You must click "I Agree To The Terms & Conditions" at the bottom of this page
- Applies to all Workshops, 1 on 1 and other 'On Location' training.
- Please read them carefully before agreeing to them.
These terms have been audited by Lawdit Solicitors and has been awarded the staylegal seal of approval.
Health requirements: You must be in good physical and mental health. Any physical or mental condition, diet, or treatment requiring special attention must be reported in writing when you book onto any workshop, masterclass, location training or 1 on 1 private training. If you do not let us know of any health requirements when the reservation is made you may be unable to participate in all of the planned activities or if it presents an unacceptable risk to you or unacceptable disruption to the other participants.
1. These terms
1.1 What these terms cover. These are the terms and conditions on which we supply products to you, whether these are services or digital content (‘Products’)
1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms [or require any changes], please contact us to discuss.
2. Information about us and how to contact us:
2.1 Who we are: We are Picture This (Imaging) Limited. We are a limited company registered in England and Wales under company number 05724020. Our registered office is at Cavendish Suite Saxon Centre, 11 Bargates, Christchurch, Dorset, United Kingdom, BH23 1PZ. Our main trading address is 127 Ramley Road, Lymington, Hampshire, United Kingdom, SO41 8LH. Our VAT number is 202212679.
2.2 How to contact us: Please email us by filling out the ‘Send us a message’ form on the ‘CONTACT’ part of our website, www.photographycourses.biz or telephone us on 07939 469120.
2.3 How we may contact you: If we need to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
2.4 "Writing" includes emails: When we use the words "writing" or "written" in these terms, this includes emails.
3. Our contract with you:
3.1 How we will accept your order: Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. No order will be in place until such time as the email order is sent to you.
3.2 If we cannot accept your order: If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. This might be because the product is out of stock, or due to unexpected limits on our resources which we could not reasonably plan for, or we have identified an error in the price or description of the product, or we are unable to meet a delivery deadline you have specified.
3.3. Your order number: We will give your order an order number and tell you what it is when we accept your order. You should tell us the order number whenever you contact us about your order.
4. Our rights to make changes:
4.1 Minor changes to the products: We may change the product:
a) to reflect changes in relevant laws and regulatory requirements; and
b) to implement minor technical adjustments and improvements, for example to address a security threat.
c) pause the delivery of the Products due to an event beyond our control.
4.2 Updates to digital content: We may update or require you to update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it.
5. Providing the products:
5.1 When we will provide the products: During the order process we will let you know when we will provide the products to you. If the products are ongoing services or subscriptions, we will also tell you during the order process when and how you can end the contract.
5.2 We are not responsible for delays outside our control: If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract. Any refunds will be treated on a case by case basis.
5.3 What will happen if you do not give required information to us: We may need certain information from you so that we can supply the products to you, for example but not limited to: Name; Address; Contact Number; Email Address; Special Requirements. If so, this will have been stated in the description of the products on our website. We will contact you [in writing] to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you not giving us the information, we need within a reasonable time of us asking for it.
5.4 Reasons we may suspend the supply of products to you: We may have to suspend the supply of a product to:
a) deal with technical problems or make minor technical changes;
b) update the product to reflect changes in relevant laws and regulatory requirements;
c) make changes to the product as requested by you or notified by us to you.
d) Events outside of our control
5.5 Your rights if we suspend the supply of products: We will contact you in advance to tell you we will be suspending supply of the product unless the problem is urgent or an emergency. If we have to suspend the product, we will adjust the price so that you do not pay for products while they are suspended. You may contact us to end the contract for a product if we suspend it, or tell you we are going to suspend it and we will refund any sums you have paid in advance for the product in respect of the period after you end the contract.
5.6 We may also suspend supply of the products if you do not pay. If you do not pay us for the products when you are supposed to. We may suspend supply of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products. We will not suspend the products where you dispute the unpaid invoice. We will not charge you for the products during the period for which they are suspended.
6. Your rights to end the contract:
6.1 You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:
a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back), ;
b) If you want to end the contract because of something we have done or have told you we are going to do;
c) If you have just changed your mind about the product. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions.
d) In all other cases (if we are not at fault and there is no right to change your mind),
6.2 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most products bought online you have a legal right to change your mind within 14 days and receive a refund.
6.3 When you do not have the right to change your mind. You do not have a right to change your mind in respect of:
a) digital products after you have started to download or stream these;
b) services, once these have been completed, even if the cancellation period is still running;
c) sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them; and
6.4 How long do I have to change my mind? How long you have depends on what you have ordered and how it is delivered.
a) Have you bought services: If so, you have 14 days after the day we email you to confirm we accept your order. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.
b) Have you bought digital content for download or streaming: If so, you have 14 days after the day we email you to confirm we accept your order, or, if earlier, until you start downloading or streaming. If we delivered the digital content to you immediately, and you agreed to this when ordering, you will not have a right to change your mind.
6.5 Ending the contract where we are not at fault and there is no right to change your mind: Even if we are not at fault and you do not have a right to change your mind, you can still end the contract before it is completed, but you may have to pay us compensation. A contract for digital content is completed when the product is delivered, downloaded, or streamed and paid for. A contract for services is completed when we have finished providing the services and you have paid for them. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for products not provided but we may deduct from that refund a percentage of the price calculated depending on the date on which you end the contract, as compensation for the net costs we will incur as a result of your doing so.
7. How to end the contract with us (including if you have changed your mind)
7.1 Tell us you want to end the contract. To end the contract with us, please let us know by doing the following:
a) Online. Complete the Contact Us on our website.
7.2 How we will refund you. We will refund you the price you paid for the products by the method you used for payment. However, we may make deductions from the price, as described below.
7.3 Deductions from refunds if you are exercising your right to change your mind. If you are exercising your right to change your mind:
a) We may reduce your refund of the price to reflect any benefit you may have already received from access to an online course.
b) Where the product is a service, we may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract.
7.4 When your refund will be made: We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind, your refund will be made within 14 days of you telling us you have change your mind.
8. Our rights to end the contract:
We may end the contract if you break it: We may end the contract for a product at any time by writing to you if:
a) you do not make any payment to us when it is due, and you still do not make payment within 7 days of us reminding you that payment is due;
b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products.
9. If there is a problem with the product:
9.1 How to tell us about problems. If you have any questions or complaints about the product, please contact us. You can telephone us on 01590 670224 or write to us by filling out the ‘Send us a message’ form on the ‘CONTACT’ part of our Site.
9.2 Summary of your legal rights. We are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the product. Nothing in these terms will affect your legal rights.
Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.
If your product is digital content, for example a mobile phone app or a subscription to a music streaming service, the Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality:
a) If your digital content is faulty, you are entitled to a repair or a replacement.
b) If the fault cannot be fixed, or if it has not been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back.
C) If you can show the fault has damaged your device and we have not used reasonable care and skill, you may be entitled to a repair or compensation
If your product is services, for example a support contract for a laptop or tickets to a concert, the Consumer Rights Act 2015 says:
a) You can ask us to repeat or fix a service if it is not carried out with reasonable care and skill or get some money back if we cannot fix it.
b) If you have not agreed a price beforehand, what you are asked to pay must be reasonable.
c) If you have not agreed a time beforehand, it must be carried out within a reasonable time.
9.3 Your obligation to return rejected products: If you wish to exercise your legal rights to reject products you must either return them.
10. Price and payment:
10.1 Where to find the price for the product: The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order. We use our best efforts to ensure that the price of the product advised to you is correct.
10.2 We will pass on changes in the rate of VAT: If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
10.3 What happens if we got the price wrong: It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any products provided to you.
10.4 When you must pay and how you must pay. We accept payment with Visa, Mastercard, and PayPal. When you must pay depends on what product you are buying:
a) For digital content, you must pay for the products before you download them.
b) For services, you must pay on an agreed upon basis.
10.5 What to do if you think an invoice is wrong: If you think an invoice is wrong please contact us promptly to let us know.
11. Our responsibility for loss or damage suffered by you:
11.1 We are responsible to you for foreseeable loss and damage caused by us: If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
11.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so: This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care; and for defective products under the Consumer Protection Act 1987.
11.3 If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
11.4 We are not liable for business losses: We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12. How we may use your personal information:
13. Other important terms:
13.1 We may transfer this agreement to someone else: We may transfer our rights and obligations under these terms to another organisation.
13.2 You need our consent to transfer your rights to someone else: You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
13.3 Nobody else has any rights under this contract: This contract is between you and us. No other person shall have any rights to enforce any of its terms.
13.4 If a court finds part of this contract illegal, the rest will continue in force: Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
13.5 Even if we delay in enforcing this contract, we can still enforce it later: If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, but we continue to provide the products, we can still require you to make the payment at a later date.
13.6 Which laws apply to this contract and where you may bring legal proceedings: These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.