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Refunds

 Jan 2018

We offer a money back guarantee on downloadables

Please read our Terms and Conditions

Our refund policy is on the condition you have completed the training and found it not to have been of value and you learnt nothing from it. In some instances where there are exercises to complete I will ask for copies of images or other completed coursework so I can evaluate why it did not work for you.

This does not mean you won't be refunded. It will help me improve and in some instances offer you alternative training as well as a full refund. This is part my commitment to help you improve your photography.

Please scroll down to find out how to claim for different courses

Ultimate Beginners - 7 Building Blocks of Photography - 7 Steps To Workflow Mastery - 7 Steps To Perfect Pictures - Photoshop for Beginners Top 10 Tools - Wedding Photography Exposed - Lenses Exposed

If you've downloaded free samples of our photography courses - please check them thoroughly to avoid unnecessary purchasing.

To request a refund within 60 days of purchase please send us an email with ...

  1. Your full name
  2. The name of the course* 
  3. The date you bought it
  4. The email address used when you bought the course
  5. An explanation of what you didn't like about it and your reasons for requesting a refund - we need to know what didn't work for you so we can make changes and improve future training

* On course where there are photo exercises to perform, we will ask you to send in the exercises you completed so we can evaluate what it was that did not work

On receiving your message we'll refund you in full and deactivate the course from your account.

Please allow up to ten working days for your refund to arrive. Some other payment methods can take longer to refund.

Please don't just request a charge-back from your credit card - ask us first. We won't be upset if you don't like the course - but we don't like having to pay fees for an un-necessary charge-back!

7 Building Blocks of Photography

If after completing 7 Building Blocks of Photography 7 week downloadable course you do not feel you have had value or can see an improvement in your photography / images you will receive a 100% price of purchase refund + and be offered a place on a photography workshop / masterclass*. If you still feel you still have not improved you will be offered a free 1 on1 training day with me personally.

* The workshop / masterclass you'll be offered will vary depending on where and when they are being held.

To request a refund of The 7 Building Blocks of Photography please send us ...

  1. Your full name
  2. The date you bought 7 Building Blocks Of Photography
  3. The email address used when you bought the course
  4. An explanation of what you didn't like about it and your reasons for requesting a refund - we need to know what didn't work for you so we can make changes and improve future training
  5. The photos you took for the exercises so we can evaluate what did not work and the most appropriate workshop to offer you.

We cannot guarantee which workshop you will be offered a place on other than to promise it will not be the UK South Coast Beginners workshop at Mudeford. This is for beginners and would not be of value because the 7 Building Blocks of Photography is for intermediate / advanced photographers.

If after attending the workshop you still do not think you are able to apply aspects of photography such as light, composition, focal length, sharpness, exposure and white balance in such a way that there is a noticeable improvement in your images and the ease with which you execute them, you will be offered a free 1 on 1 training day in the UK with me (Mike Browne) personally..

1:1 training, Masterclasses and Workshops Course Content

We offer a no quibble guarantee on 1:1 training, masterclasses and workshops. If after participating in any of these you are not happy with the content or training please request a refund by.

  1. Email us your invoice / receipt
  2. Send us copies of the images taken on the workshop.
  3. An explanation of what you didn't like about it and your reasons for requesting a refund - we need to know what didn't work for you so we can make changes and improve future courses.

How Long will it take to get my refund?

Once we've received your request, receipt and photos taken as part of the exercises please allow up to ten working days for your money to arrive. If you've paid using PayPal or a credit / debit card refunds are usually with you in three to four working days. Some other payment methods can take longer to refund.

Thank you...

 mike signature clear