A few moments after you bought your course we sent two emails to the address you used to buy it. A reciept and a welcome message containing your log in details. The reciept usually arrives first and the log in a minute later.
If you have waited 5 minutes or more, please check the following...
- Your 'Spam' folder and any other segments you may have such as 'promotions' or 'Social'
- Enter the name of the course exactly as it appears on our website into your email 'search' box
- If you use an email program such as Microsoft Outlook or Apple Mail, bypass it and log directly into your web-mail server online because it's possible the email program left it on the server.
- Please check any other email accounts you hold. If you used one for the free sample but the auto fill on your computer entered a different email address (such as "work" or "family"...) when you purchased a course it will have been delivered to that address.
If you found it, please enter the email address it's from into your safe list.
If not please contact firstname.lastname@example.org and we'll be able to tell exactly when we sent it and send it again if need be...